I hope that you'll love your Beautiful Unique piece. However, if you wish to return an item you have purchased please get in contact.
You may return it within 14 days of receipt for a refund or exchange.
CONDITIONS FOR RETURNS FOR EXCHANGE OR REFUND:
- The returned Item(s) must be unused and undamaged
- All items should be returned in a re-saleable condition, including the original box and gift bag (if applicable).
Refunds will not be provided for items that are not returned in these conditions and within the time frame stated above.
Unless the jewellery is faulty or not as specified on your order confirmation, Beautifully Unique is unable to accept returns for exchange or refund of the following items:
- Pierced jewellery due to hygiene reasons
- Personalised engraved jewellery
REFUNDS AND EXCHANGES:
Refunds will be issued via the original method of payment within 30 days of receipt of returned goods.
Exchanged items will be dispatched after the returned goods have been received.
Exchanges will be issued within approximately 3-5 working days from receipt of your goods. However, during busy periods of time this may be extended. Should this be the case you will be advised accordingly.