Frequently Asked Questions
I would like a matching product but can’t see it displayed?
Most products can be made with an accompanying piece. If you have found something that you love and would like a matching item (earring, necklace, bracelet etc) then please contact me to discuss further.
Will it fit?
Stretch pieces are hand-threaded on high-quality jewellery elastic for a comfortable fit. With a length of 7 inches for women and 9 inches for men stretch bracelets will comfortably fit most wrists. However, should you require a custom size, please get in touch prior to ordering.
Bracelets that feature a clasp are made to fit the average wrist size of 7 inches. An extender chain can also be included (upon request) which allows the size to be further expanded.
Are they authentic crystals/semi- precious stones?
In a word, Yes! All crystals used are sourced from reputable suppliers with a strong ethical ethos, who avoid the use of child labour, operate a fair trade policy and are against testing products on animals.
There is a problem with my order
I'm sorry that you have encountered an issue. I strive to provide the best quality products and service. However appreciate that at times things may go wrong As such refunds and exchanges are accepted within 14 days. Please get in touch via the contact page and I'm sure we will be able to resolve the issue.